hurricane sandy for one. also, uncertainty by the fiscal cliff. nothing like a pending tax hike to take the wind out of your holiday shopping sails. >> there's folks here worried about netflix over the holiday. why? >> netflix was also a big issue and outage on christmas eve knocking out service to subscribers across the united states, canada and latin america. but the good news is that the streaming video service has been restored. netflix has 30 million streaming customers worldwide but remember that the overwhelming majority of them are in the americas so they were impacted by this. the company blaming a glitch at amazon's xlocloud computing sere in virginia. a web outage last year knocked out sites. back to you. >> refund? no? >> sounds like a plan. >> all right. cnbc's jackie deangelis, thank you. >>> do something.org is out with its list of most charitable celebrities. bieber raised more than $5 million for charity. number four, lady gaga. pledged a million dollars for sandy relief. number three, channing tatum. he and his wife raised millio